Enjoy your experience





APO Ticketing – Subscriber Services on the lower ground floor (access from Aotea Square) will now be open on concert nights*. So if you wish to add to your subscription, exchange a ticket, replace a lost ticket or have any other queries regarding your subscription, this can all be done while you are already in town for the concert.


The office will be staffed on all our Thursday night main-series concerts and our Opera in Concert, and will be open until the concert begins.


For the time being, ticket collection will still be on the Queens Street level of the Town Hall and single ticket sales will still only be available from the Ticketmaster desk.


*The serivce will be available for all concerts in the New Zealand Herald Premier Series, the Newstalk ZB Series, the Town Hall concerts in the Bayleys Great Classics Series and the concert performance of Verdi’s Otello only.





  • Wheelchair Access – there is lift or ramp access to all levels of the Auckland Town Hall Foyers. Wheelchairs can be accommodated in the Stalls level of the Great Hall. Please advise ticketing staff when booking if you require these positions when booking.


  • Hearing Impaired – an Induction Loop System is available with full coverage in most seats. Just tune your Hearing Aid to the T Position For any questions relating to Auckland Live venues or patrons services go to http://www.aucklandlive.co.nz/Home.aspx “Your Visit” or ph (09) 307 5060.




Enjoy live jazz and a drink with the musicians, soloists and conductors after most APO concerts in the Auckland Town Hall Deutz Bar.



Concerts in The New Zealand Herald Premier Series, Bayleys Great Classics Series, Newstalk ZB Series and Opera in Concert are broadcast live on Radio New Zealand Concert (FM 92.6 MHz).



El Faro Spanish Restaurant & Tapas Bar – Elliott Stables APO subscribers can enjoy 10% off any purchase off all food & beverages and begin your concert night experience with a delicious Spanish inspired meal for a reasonable price. Set in the heritage Elliott Stables, you’re only a few steps from the Auckland Town Hall. Click HERE for directions.



Another way to avoid parking hassles and driving in the city are bus services organised by the APO Friends. The Friends organise buses to most APO concerts, depending on demand, for just $10 per round trip. Bus services run from the following destination, and you can be picked up at a spot on the route that is most convenient to you:


  • Bus 1: Papakura – Manurewa – Manukau City – Papatoetoe
    For more info call Convener Helen Higgott: Ph (09) 298 1213
  • Bus 2: Howick – Highland Park – John’s Lane – Panmure – Sunhill – Ipswich Place – Meadowbank Plaza – Clonbern Road
    For more info call Convener John & Jessica Pybus: (09) 534 7415
  • Bus 3: King’s Store – Devonport – Hauraki Corner –Takapuna – Milford – Northbridge
    For more info call Convener Anne Norris: (09) 446 1228
  • Bus 4: Pinesong – Crestwood – Glenburn – Selwyn Village
    For more info call Convener Liane Hume: Ph (09) 817 0476


Alternatively, use public transport or arrive early and enjoy a pre-concert snack, or attend our pre-Concert Talks.